Market Earth Green Statement
Market Earth is committed to reducing our impact on the environment. We use recycled products in our business processes and vegetable and soy based inks on our printing materials wherever possible. We support a low-waste shipping policy by reusing all possible incoming shipment materials and strive for using as little new paper material as we can. So don’t be surprised when your shipment arrives in a box that’s been given a second life. We’re just trying to be as green as we can be.
We do our best to ship each order the same day it arrives however if you need to guarantee it right away we will be happy to express it for an additional fee.
Gift Wrap is available for a small fee for all of our products; and if we may say so, we’re pretty darn good at it.
Our Return Policy
We believe passionately in the quality of our products and hope you will come to love them as much as we do. However if you are not entirely happy with the product you have chosen or the gift you have received please return it to us within 30 days of the date your order is placed with us. We will be delighted to offer you a full refund or exchange for the cost of the gift, provided the products are returned complete, in perfect condition, unused and with the original packaging.
Please note that “Gift Wrapping” and “Shipping Charges” are non-refundable. All sale items are final and may only be returned due to defect.
Making a Return
Prior to returning your gift please obtain a Gift Return Number (GRN) by emailing us at customerservice@http://18.104.22.168 or calling us at 239-226-0006. Please mail the returned item to:
Customer Service – (Your GRN)
2224 First St.
Fort Myers, FL 33901
To ensure safe delivery please return the item with an insured courier and retain your receipt for reference. Market Earth will not be held responsible for the items lost or damaged in transit. For all returns you will be required to arrange and pay for the return of the product to us. In the event an item is returned for defect, shipping charges will be refunded.
What information do we collect?
- We collect information from you when you register on our site or fill out a form.
- When ordering or registering on our site, as appropriate, you may be asked to enter your name or e-mail address. You may, however, visit out site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve customer service
- To process transactions – Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, whiout your consent, other than for the express purpose of delivering the purchased product or service requested by the customer
- To send periodic emails
The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: if at any time you would like to unsubscribe from receiving future emails you may email us at customerservice@http://22.214.171.124 and make the request.
Do we disclose any information to outside parties?
We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property or safety.